1. Please read the below terms and conditions on ticketing and admission applicable to Cinema of Cinema City ("Cinema"). By purchasing a ticket and/or entering the Cinema premises, you agree to be bound by this Ticketing and Admission Policy including any changes which may be made to the same without further notice.

2. Tickets sold through any channel are non-refundable, non-exchangeable and cannot be re-sold.

3. Please check the transaction amount before leaving the counters. The Cinema will not entertain any disputes afterwards.

4. Please present valid proof of age when purchasing Children or Senior tickets at box office and before entering the cinema house *.

5. Please present valid proof of studentship when purchasing Student tickets and before entering the cinema house *.

6. Children tickets apply for children aged 11 or below; Senior tickets apply for people aged 60 or above; Student tickets apply for HK full-time students only.

7. Each ticket admits one person only. Children over 1 meter tall must hold valid tickets. Each ticket holder can only bring up to 1 child that under 1 meter tall and does not occupy any seat.

8. You are required to present valid proof of age* before admission to category III movies, otherwise The Cinema reserves the right to refuse your admission without any compensation.

9. When Typhoon Signal No. 8 / Black Rainstorm Warning is hoisted, Cinemas City will maintain normal operations. When Typhoon Signal No. 9 (or above) or special condition is hoisted, Cinema City will make a special business arrangement depending on the situation. Please stay tuned for the latest updates on Cinema City Facebook page. If you cannot attend the show by reason of such typhoon signal or rainstorm warning, please visit the respective cinema within 7 days to exchange for the same value and same number of tickets of other shows as you purchased by presenting the valid ticket or the email confirmation through online purchase. No refund of ticket is accepted. This arrangement is not applicable to bulk purchases, group tickets, private bookings, or special programs. Please contact our cinema staff for more details.

10. Please do not behave in a manner that adversely impacts the reputation of the Cinema or the enjoyment of other guests.

11. You may bring your own 3D glasses for 3D movies. Alternatively, you can purchase 3D glasses at the Cinema box office.

12. No outside food and drinks are allowed in the Cinema houses.

13. All items sold within the theater, the price after the discount are rounded to HK$1 (including theater tickets, canteen and all Items in gift store)

14. Unauthorised photo-taking, audio and/or video recording is strictly forbidden inside the cinema auditoriums. The Cinema reserves the rights to hand-over persons suspected of undertaking the above-mentioned unauthorised activities to law-enforcement officials. Any unauthorised recordings, tapes, films and/or similar items may be confiscated and destroyed.

15. Pets are not allowed in any part of the Cinema houses.

16. The use of light emitting or ringing device (including but not limited to mobile phones, tablets and laptops) is prohibited during screening.

17. Please be responsible for your own personal property. The Cinema will not be responsible for any damaged, lost or stolen personal items that are brought into the Cinema premises.

18. Smoking (including the use of electronic cigarettes or any other artificial cigarettes or smoking devices) within the Cinema premises is strictly prohibited.

19. All audiences should be seated during the screenings.

20. The Cinema is not responsible for any information displayed or disseminated by any third party or for the content of any movie or advertisement that are shown on the premises.

21. This Ticketing and Admission Policy is subject to change without prior notice.

22. CC Wallet Tokens can only be used to purchase movie tickets. Token does not expire unless CC member request to deactivate the account.

23. In case when CC Wallet balance is insufficient for the transaction, the remaining balance cannot be paid by other payment methods (such as cash or credit card).

24. CC Wallet credits are non-refundable and cannot be exchanged for cash.

25. Membership is valid for one year, member should renew the membership within one month before expiry to keep the bonus points and enjoy the privilege of membership. If the member did not renew the membership, the membership and all the bonus points shall be cancelled automatically.

26. Member should fill in all the member information before purchasing the ticket, otherwise the member may not be able to enjoy the membership ticket discount and the bonus points will not be re-issued.

27. In case of any discrepancy between the English and Chinese versions of this Ticketing and Admission Policy, the English version will prevail.

28. The Cinema reserves the right of final decision and interpretation in the case of any dispute.